Client information
ARTTIME employment agency was established in 2018 and has been successfully connecting foreign and Polish candidates with companies operating across the country since its first months of operation.
What was their objective?
The main objective for ARTTIME to implement Salesforce was to build a structured, centralized CRM system from scratch to support their newly created sales team, replacing unstructured Excel-based processes. Need for a system to manage accounts, leads, opportunities, and pipeline stages. Wanted to haveInsights into BDM performance, sales pipeline stages, and task completion. Also, integrate the CRM calendar with Outlook for full-day task visibility.
How did we help them solve the issue?
We implemented Salesforce Sales Cloud to provide a simple yet scalable CRM solution tailored to their needs. Our approach included:
- Replacing Excel with a centralized system to track all sales activities.
- Enabling lead, account, and opportunity management to give structure to their sales process.
- Building reports and dashboards to provide management with real-time visibility into team performance and pipeline stages.
- Setting up role-based access to allow sales managers and coordinators to monitor deals without editing rights.
- Integrating with Outlook to align CRM tasks and meetings with their daily workflow.
Client quote
"The Salesforce implementation went smoothly and met our expectations. We appreciated the consultant’s clear communication, flexibility, and practical advice. A great choice for companies seeking a fast and effective implementation without unnecessary complexity."
Karolina Dąbrowska, Sales Team Manager
