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​​Scaling Field Service Without Scaling Chaos

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Join us for this 45 minute Webinar

Stop running field service on spreadsheets, phone calls, and tribal knowledge.

See how companies with 50–500 technicians gain full control over assets, projects, and service in one connected system. This live session is built specifically for companies managing complex field operations and looking to scale without adding more chaos.

Ideal for companies in:

HVAC, industrial service, security systems, equipment maintenance, MEP, solar, and related sectors.


Does this sound familiar?

  • Your technicians call dispatch to ask, “What’s next?”
  • Project and service teams operate in separate tools
  • Asset history lives in PDFs, emails, or people’s heads
  • You can’t see what’s happening across locations in real time
  • Compliance documentation takes too much manual effort
  • Acquisitions have created more chaos instead of scale

This webinar is designed for companies where field technicians perform complex, asset-based work at customer sites. Whether you operate in HVAC, industrial cleaning, security systems, MEP, solar, or beyond, we’ll show you what modern field service management looks like — and how it works when it’s done right.

What you’ll see in this session:

1. How to manage the full lifecycle in one place

From installation → maintenance → service → replacement

2. How to connect assets, technicians, and customers

So every job is based on real data, not guesswork

3. How to eliminate dispatch chaos

With real-time planning and visibility across locations

4. How to turn service into a growth engine

Not just a cost center

5. Real use cases from companies like yours

No theory. Only practical setups


What this is costing you right now:

  • Missed service revenue — contracts not fully utilized
  • Inefficient dispatch — wasted technician time
  • Poor customer experience — reactive firefighting
  • Compliance risk — incomplete documentation
  • Slow onboarding — knowledge stuck in senior employees

Most companies don’t realize the full impact until it is already hurting margins.


Agenda

(45 minutes total)

  • Introduction – Aoife Mattei
  • Field Service Overview & Differentiators – Lorcan O'Regan
  • Live Demo – Filip Linhart
  • Q&A Session


Featured Speakers

  Lorcan O'Regan

  Principal Solution Engineer – Service Cloud at Salesforce

  Lorcan O'Regan, based in Ireland, is currently a Principal Solution Engineer – Service Cloud at Salesforce. He brings experience from previous roles at Salesforce, IBM, and Jabil Global Services.

Aoife Mattei

Co-Founder and Head of Engagement at Namiru Solutions

Aoife is an experienced Salesforce professional focused on helping the SME market get more out of their Salesforce investment. She is a Salesforce Certified Administrator with experience as a consultant and project manager in Hong Kong, and as a trusted advisor and account executive working for Salesforce in Europe.

Filip Linhart

Co-Founder and CEO at Namiru Solutions

Filip is a Salesforce architect with international experience across European and Asian markets. He has worked as a delivery leader and CRM manager for global brands and B2B companies. Filip holds 5 Salesforce certifications and has spent more than 10 years in the Salesforce ecosystem, both on the consulting and client sides.

Products Featured

Field Service (FSL)